Map the knowledge base
Understand the two-part view: a wider workspace for sources and collections, alongside summaries and recent activity.
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Online course by Surbhi
New Knowledge shows you how knowledge sources and collections become the context behind accurate, relevant AI responses and better results.
From scattered inputs to useful context
Knowledge management starts with knowing where your content lives, how it is collected, and how it can support the responses and suggestions you want from AI.
Collections organize your sources. Summaries and activity logs keep the picture visible.
Inside the experience
Explore the structure behind a knowledge base: sources, collections, summaries, and the ways AI uses your content.
The course curriculum
A focused sequence built from the knowledge-base workflow: add sources, organize collections, read the overview, and understand how AI applies the context.
Understand the two-part view: a wider workspace for sources and collections, alongside summaries and recent activity.
Work through the three source paths: Manual Notes, Website URL, and Upload Documents.
Use collections to organize sources such as ERP Knowledge Base and ChannelGuruAI Content.
See how context supports accurate responses, better videos and suggestions, and content aligned with your brand.
Built for clarity
New Knowledge is for people working with knowledge sources, collections, content context, and AI-generated responses, videos, or suggestions.
Your next learning step
Learn the knowledge-base structure that connects sources and collections with the AI outcomes they support.
Online course
A practical look at knowledge sources, collections, summaries, recent activity, and how AI uses your knowledge.
Get New KnowledgeMake the next response better informed